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Refund Policy for Rockland County Now

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Effective Date: 10/24/2024

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Thank you for subscribing to Rockland County Now. We are dedicated to providing our subscribers with timely, insightful, and valuable information about Rockland County and beyond. Please review our refund and cancellation policy carefully to understand the terms governing your subscription and billing.

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1. No Refund Policy

  • Rockland County Now maintains a strict No Refund Policy on all subscription plans and payments. This includes both monthly and annual subscriptions.

  • Once a payment is successfully processed, it is non-refundable. This applies to all situations, including but not limited to instances of dissatisfaction with content, accidental purchases, or unused subscription time.

  •  By subscribing to Rockland County Now, you acknowledge and agree to this No Refund Policy.
     

2. Subscription Cancellation

  • Subscribers may cancel their subscription at any time prior to the end of the current subscription term to avoid any future recurring charges.

  • Cancellations must be made through your account settings or by contacting our customer support team at hello@rocklandcountynow.com.

  • Upon cancellation, you will retain access to your subscription content and benefits for the remainder of your active term. Once the current term concludes, your subscription will not renew, and no further charges will be applied.

   
3. How to Cancel Your Subscription

  • Online Cancellation: Log into your account on the Rockland County Now website, navigate to the subscription settings, and select “Cancel Subscription".

  • Email Request: You may also request cancellation by contacting hello@rocklandcountynow.com. Please include your full name, email address, and subscription details. Our team will confirm the cancellation via email once it has been processed.
     

4. Automatic Renewals and Billing

  • Subscriptions to Rockland County Now are set to renew automatically at the end of each billing cycle (monthly or annually), ensuring continuous access to our services without interruption.

  • To prevent future charges, cancellations must be made before the start of the new billing cycle. Once the renewal is processed, the No Refund Policy applies, and the charge will not be refunded.
     

5. Subscription Termination by Rockland County Now

  • Rockland County Now reserves the right to terminate subscriptions that violate our terms of service or usage guidelines without prior notice. In such cases, no refund will be provided, regardless of the remaining term of the subscription.

  • If we initiate termination for reasons other than user violation, Rockland County Now will communicate with the subscriber and may consider providing prorated refunds at its discretion.
     

6. Subscription Changes

  • Subscribers wishing to change their subscription type (e.g., switching from monthly to annual) can do so by contacting hello@rocklandcountynow.com.

  • Changes to the subscription plan will take effect at the end of the current billing cycle and are subject to our No Refund Policy. Adjustments or partial refunds will not be provided for early plan changes.
     

7. Contact Information for Assistance

  • For questions, clarifications, or assistance regarding cancellations or any billing matters, please reach out to our support team at hello@rocklandcountynow.com. Our team is available to assist you during regular business hours.


Note: By subscribing to Rockland County Now, you agree to abide by the terms and conditions outlined in this Refund Policy.

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